What happens when we go over the account limits?

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    Sophie Mihalko 
    Asked on May 03, 2017 at 01:26 PM

    I am contacting on behalf of a corporation with a database of 225,000 people. What happens if we go over 100,000 submissions a month?


    Thank you!

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    Answered on May 03, 2017 at 02:52 PM

    Whenever an account reaches the submissions limit, it would go into the overlimit status and all forms would stop accepting new submissions until that limit is lifted.

    As you're asking about hitting the limit of our biggest plan, if you ever reach that point you may consider our JotForm Enterprise solutions: https://www.jotform.com/enterprise/

    If you need further assistance please let us know. We will be happy to help. Thank you.