What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when we go over the account limits?

    Asked by Sophie Mihalko  on May 03, 2017 at 01:26 PM

    I am contacting on behalf of a corporation with a database of 225,000 people. What happens if we go over 100,000 submissions a month?


    Thank you!

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    JotForm Support

    Answered by AIDAN on May 03, 2017 at 02:52 PM

    Whenever an account reaches the submissions limit, it would go into the overlimit status and all forms would stop accepting new submissions until that limit is lifted.

    As you're asking about hitting the limit of our biggest plan, if you ever reach that point you may consider our JotForm Enterprise solutions: https://www.jotform.com/enterprise/

    If you need further assistance please let us know. We will be happy to help. Thank you.