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payitforward615Asked on May 3, 2017 at 2:00 PM
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John_BensonReplied on May 3, 2017 at 3:34 PM
Hi,
I checked your account and you're under the Premium plan monthly. Please follow this guide on: How-to-Downgrade-Subscription-Back-to-Free-Account
If you encounter issue downgrading your account, please contact us again.
Thank you.