What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I ensure that my forms are being sent to the right email address?

    Asked by DeDe Church  on May 03, 2017 at 03:12 PM

    I need to ensure that my forms are being sent to the right email address. It appears that is not happening. Can you help me please? Many thanks!

    My website is Dedechurch.com


    Thank you!

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    JotForm Support

    Answered by AIDAN on May 03, 2017 at 04:41 PM

    Please consider following our guide on how to add, change and test an email recipient address here: https://www.jotform.com/help/314-How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    I hope this helps. If you need further assistance please let us know. Thank you.