What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Firefox problems on form

    Asked by sctp on May 03, 2017 at 03:17 PM


    When using Firefox, we have noticed the first and last name fields are only allowing a few characters to be entered. The form works fine in Chrome and IE.




    Debbie Miller

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on May 03, 2017 at 04:54 PM

    I did a couple of test using Google Chrome and Mozilla Firefox. I was not able to replicate the issue. To my understanding, the Page URL (https://www.sctaxpro.org/reservation-center/) you provided are only allowing a few characters to be entered in the first and last name fields.

    Here's my test for Google Chrome:

    Here's my test for Mozilla Firefox:

    If the issue persists, try re-embedding your form using iFrame Method: https://www.jotform.com/help/148-Getting-the-form-iFrame-code