What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Regarding the save and resume link

    Asked by sandboxlogistics on May 03, 2017 at 04:15 PM
    The first is regarding the save and resume link. It appears to take the end user back to the first question on the form every time and not the page they left off? Is this the expected behavior? The fields appear to be populated when scrolling through the multi-page form, but it would be nice if it went to the last "required" field the user entered...
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    JotForm Support

    Answered by John_Benson on May 03, 2017 at 05:49 PM

    This is a normal behavior of the Save and Continue later feature. The user needs to click the next button again until the last page where the user stopped. The values entered by the user will still be there and saved. Please check this guide for more information: https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    Let us know if you have questions. Thank you.