Not all forms pulling to Google spreadsheet

  • ahuerta
    Asked on May 3, 2017 at 4:21 PM

    Hi JotFrom, 

    I just noticed that we have 113 registrations filled out, but our google doc that it is linked to pull to only have 82 of those in there. If you could help us get the ones that have not filled into the google doc that would be great! Thanks!

    Page URL: https://www.jotform.com/build/70593896683172
  • Welvin Support Team Lead
    Replied on May 3, 2017 at 5:51 PM

    I've manually forwarded the missing submissions to the spreadsheet. Please note that this method won't fix the integration, if it's broken. You'll need to re-integrate if new submissions still won't appear in the spreadsheet. 

  • ahuerta
    Replied on May 4, 2017 at 12:44 PM

    Hi Welvin, 

    I just went back into the google doc, and it doesn't look like they are there... .

  • Nik_C
    Replied on May 4, 2017 at 1:43 PM

    I'm sorry to hear that.

    Did you try to re-integrate your form with Google Spreadsheet?

    Please let us know.

    Thank you!