502 Bad Gateway error when attempting to edit a form submission

  • jbruno25
    Asked on May 3, 2017 at 4:34 PM

    Error while editing a submission. And do not send the confirmation to the indicated email.

    502 Bad Gateway error when attempting to edit a form submission Image 1 Screenshot 20

     

    Jotform Thread 1135555 Screenshot
  • AIDAN
    Replied on May 3, 2017 at 6:07 PM

    I am escalating this so that our developers could look into it. You will be notified of any progress via this thread.

    Apologies for any inconvenience.

  • odtechgrp
    Replied on May 3, 2017 at 6:18 PM

    I was receiving the above error as well, but it seems to be fixed now. Thank You!

  • Kiran Support Team Lead
    Replied on May 3, 2017 at 6:26 PM

    Our backend team has fixed the issue and the performance should be back to normal now. If you experience any further issue, please let us know. 

    Thanks!