What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    502 Bad Gateway error when attempting to edit a form submission

    Asked by jbruno25 on May 03, 2017 at 04:34 PM

    Error while editing a submission. And do not send the confirmation to the indicated email.

     

    Screenshot
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    JotForm Support

    Answered by AIDAN on May 03, 2017 at 06:07 PM

    I am escalating this so that our developers could look into it. You will be notified of any progress via this thread.

    Apologies for any inconvenience.

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    Answered by odtechgrp on May 03, 2017 at 06:18 PM

    I was receiving the above error as well, but it seems to be fixed now. Thank You!

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    JotForm Support

    Answered by Kiran on May 03, 2017 at 06:26 PM

    Our backend team has fixed the issue and the performance should be back to normal now. If you experience any further issue, please let us know. 

    Thanks!