Deleting submissions

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    Archetypegallery
    Asked on July 13, 2012 at 01:07 AM

    Hi Jotform,

    We received an email saying our account would be disabled because we reached the 100mb quota for our free account.

    If we delete the data, can we start again with our free account? 

    Thanks

    info@archetypegallery.com

  • Profile Image
    idarktech
    Answered on July 13, 2012 at 02:33 AM

    Hi,

    Yes, you have to clean some of your submissions that contains large files to gain more space. This way, you can continue to use your account without any problem.

    Thank you for asking. Have a pleasant day!

  • Profile Image
    Archetypegallery
    Answered on July 14, 2012 at 04:08 AM

    Thank you very much. Will start now.

  • Profile Image
    idarktech
    Answered on July 14, 2012 at 06:06 AM

    Welcome. Let us know if you have any further questions. Thanks for using JotForm!