What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Deleting submissions

    Asked by Archetypegallery on July 13, 2012 at 01:07 AM

    Hi Jotform,

    We received an email saying our account would be disabled because we reached the 100mb quota for our free account.

    If we delete the data, can we start again with our free account? 



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    JotForm Support

    Answered by idarktech on July 13, 2012 at 02:33 AM


    Yes, you have to clean some of your submissions that contains large files to gain more space. This way, you can continue to use your account without any problem.

    Thank you for asking. Have a pleasant day!

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    Answered by Archetypegallery on July 14, 2012 at 04:08 AM

    Thank you very much. Will start now.

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    JotForm Support

    Answered by idarktech on July 14, 2012 at 06:06 AM

    Welcome. Let us know if you have any further questions. Thanks for using JotForm!