What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Stripe: Is it possible to set number of payments when selling subscriptions?

    Asked by jfreemom on May 03, 2017 at 08:06 PM

    Is there anyway to tell Stripe to only charge one time in a month? In other words I want to do a split pay of two payments, one during the initial order and the other a month later. How do I pass this information onto to stripe so the customer is only charged in one month and not every month?

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    JotForm Support

    Answered by Kevin_G on May 03, 2017 at 10:14 PM

    Unfortunately, it is not possible to limit the number of payments for a subscription using the Stripe integration, other integrations like PayPal will allow you to do so.

    Based on the Stripe integration there does not seem to be a way to set a number of payments through their API, but you could instead create the subscriptions on your Stripe account and then import them to your JotForm form. 

    On your Stripe account you are able to select the number of payments for your subscription: 

    Refer to this guide in order to get more information about subscriptions on Stripe: 

    https://stripe.com/docs/subscriptions/creating

    Now, on your JotForm form you will only need to turn on the option "Fetch subscriptions from Stripe" that can be found under the "Additional gateway settings" section on the payment integration wizard: 

    In case you see your subscriptions list when you open the payment wizard, you should only click on the gear icon to get the gateway settings: 

    If you would need to change anything on your subscription, then you would need to do it through your Stripe account. 

    Hope this helps.