What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have multiple users, how can i direct a submission to the additional user?

    Asked by AWBMODPageant on May 03, 2017 at 08:16 PM
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    JotForm Support

    Answered by jonathan on May 03, 2017 at 10:02 PM

    Were you referring to the submission emails? The email address in the Recipient Emails box is where the submission emails go to.

    User guide: How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

    If you want the additional user to be the only one to receive the submission email, set the Recipient Emails to that of the 'additional user' email address.

    I more dynamic method is using Conditional Email. See user guide below on how to.

    How-to-Send-Email-Based-on-User-s-Answer

    I hope this help. Let us know if you need further assistance.