What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PayPal: Ability to pass custom information on transaction.

    Asked by MAXForms on May 03, 2017 at 08:34 PM

    When we get our statement from Pay Pal - we need to have a label stating the topic of the form. For example: We have a donation form and on the statement it says donation. We have an art show entry form that shows up on the statement as Payment. How can we change the form so it reads on the pay pal statement "Art Show"?

     

     

    Page URL:
    magnoliaartexperience.org

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 03, 2017 at 10:31 PM

    Unfortunately, it is not possible to pass custom information from your form through the transaction made on the PayPal integration. 

    I will open a feature request on our second level about this, although we cannot provide an ETA or ensure this will be implemented, we will let you know as soon as we get any update about it.