What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Payment Fields: Required field can be submitted with 0 quantity if text box quantity is used

    Asked by landofmagic on May 04, 2017 at 12:59 AM

    how to disable next button when the quantity is equal to 0

    I was trying to create an order base form.

    But I notice something in payment widget, even if the quantity is equal to zero (this is a required area) the page still proceed to the next page? 

    how can I disable the next button when the quantity is equal to 0?



  • Profile Image
    JotForm Support

    Answered by Mike on May 04, 2017 at 02:17 AM

    When the quantity is set to 0 the field is not supposed to be considered as filled. I have forwarded a ticket to our developers about that issue.

    In the meantime, you might consider switching to Dropdown quantity selection.

    It will not let your users to go to the next page with 0 quantity.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on May 22, 2017 at 08:28 AM

    Hi there,

    We have just released a fix for this bug.

    It is no longer possible to proceed if the quantity is zero.


  • Profile Image

    Answered by landofmagic on May 29, 2017 at 03:53 AM

    Thanks :)