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ferasabdoAsked on May 4, 2017 at 3:09 AM
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CharlieReplied on May 4, 2017 at 3:15 AM
Hi,
Your account is suspended because your forms are asking for username and password, it seems like you are collecting login credentials on a game. Please note that we consider this as phishing. Collecting such information is against our terms of use and we do not allow this. Please read our terms page here: http://www.jotform.com/terms/.
For this reason, we cannot activate your account, unless you agree with our terms and we will need to delete the said forms.
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ferasabdoReplied on May 4, 2017 at 3:21 AM
يعني الحين اسوي حساي جديد اميل جديد عشان اقدر انشر الصغحه ولا كيف؟
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SvenReplied on May 4, 2017 at 3:33 AM
Hi,
Creating a new account or email will not fix the issue, I checked your form and I can see that you are collecting passwords and login credentials as my colleague said, this is not allowed, and it's a violation of our terms of use.
Your account is currently suspended, in order to get your account re-activated, we will need to delete those forms, and you will have to create forms that comply with our terms of use.
If you try to create these forms under a new account, they will be suspended as well.
Thank you!