What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    اخي الكريم انا المشكله الي عندي لما انشر الصفحه ما بينشرها مو اعرف ليش يجيني الكلا

    Asked by ferasabdo on May 04, 2017 at 03:09 AM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on May 04, 2017 at 03:15 AM


    Your account is suspended because your forms are asking for username and password, it seems like you are collecting login credentials on a game. Please note that we consider this as phishing. Collecting such information is against our terms of use and we do not allow this. Please read our terms page here: http://www.jotform.com/terms/

    For this reason, we cannot activate your account, unless you agree with our terms and we will need to delete the said forms.

  • Profile Image

    Answered by ferasabdo on May 04, 2017 at 03:21 AM

    يعني الحين اسوي حساي جديد اميل جديد عشان اقدر انشر الصغحه ولا كيف؟

  • Profile Image

    Answered by Sven on May 04, 2017 at 03:33 AM


    Creating a new account or email will not fix the issue, I checked your form and I can see that you are collecting passwords and login credentials as my colleague said, this is not allowed, and it's a violation of our terms of use

    Your account is currently suspended, in order to get your account re-activated, we will need to delete those forms, and you will have to create forms that comply with our terms of use. 

    If you try to create these forms under a new account, they will be suspended as well.


    Thank you!