What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I cancel my subscription?

    Asked by herdonthehill on May 04, 2017 at 08:07 AM

    I subscribed to bronze pricing.  I want to cancel it.  How do I do that?

     

    --Vivianne Peckham

     

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    JotForm Support

    Answered by Sven on May 04, 2017 at 09:11 AM

    Hi Vivianne,

    You can do that from the following page:

    https://support.jotform.com/myaccount/billing

     

    Here's a full guide to show you how to do it step by step:

    How-to-Downgrade-Subscription-Back-to-Free-Account

     

     

    Thank you!