Not getting emails

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    backalley
    Asked on May 04, 2017 at 10:03 AM
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    RyanC
    Answered on May 04, 2017 at 10:08 AM

    Gd eve,

    Refer this link it might help you solve your problem.

     

    https://www.jotform.com/answers/1136168-how-to-change-email#1

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    BDAVID
    Answered on May 04, 2017 at 12:13 PM

    What is the form in which you are not receiving email notifications?

    I have checked the following form: Photo Booth Contact Us and, or mail logs shows that notifications have been sent.

    Please check your spam folder, if you find them there, mark them as NOT SPAM. Also, you may white-list our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

    Let us know if you need more help.