What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have the dropdown value as the description in the transaction reciepits?

    Asked by pdclubgi on May 04, 2017 at 11:26 AM
    I just tried a testing transaction.  Right now I have a sub-label for the "Amount to be charged on card' that says "Enter Amount You Would Like To Pay"  I noticed that this sublabel is the description of the product on the transaction receipts
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    JotForm Support

    Answered by Kiran on May 04, 2017 at 11:30 AM

    Unfortunately, it is not possible to change the description in the transaction receipts. However, you may consider sending a textbox field information to the Stripe as a custom field from the Advanced settings of the payment wizard.

    Let us know if that helps. If you need any further assistance, please get back to us. Thank you!