- garry54Asked on May 04, 2017 at 11:50 AM
I click "remove from bounce list" but the next time I log in I get the same message.
- RyanCAnswered on May 04, 2017 at 11:53 AM
Go to Settings in the bottom, enter the email that is in bounce list, then remove
- JotForm SupportBJoannaAnswered on May 04, 2017 at 01:25 PM
I have checked and your email address is again in the bounce list. Our system gave following result:
ga*****4@be******h.net is IN the bounce list
Reason(s) : smtp; 553 5.3.0 alph159 DNSBL:ATTRBL 521< 126.96.36.199
I have now removed it from the bounce list.
You can follow this guide on how to check and remove the email from bounce list.
And this guides:
Also you should contact your email provider and ask them to Whitelist JotMails IP Addresses.
Hope this will help. Let us know if you need further assistance.