What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    TLS support update for authorize.net

    Asked by jimdhm on May 04, 2017 at 12:08 PM

    Got got a note from Authorize.net this morning. I assume JotForm is on top of this, but I just wanted to be sure. Could you please let me know? Thanks.

     

    As you may be aware, new PCI DSS requirements state that all payment systems must disable early TLS by 2018. Transport Layer Security (TLS), is a technology used to encrypt sensitive information sent via the Internet. TLS is the replacement for Secure Sockets Layer (SSL). 

    In preparation for this requirement, Authorize.Net plans to disable TLS 1.0 and TLS 1.1 on the following dates:

    Sandbox: COMPLETE
    Production: September 18, 2017
     

  • Profile Image
    JotForm Support

    Answered by david on May 04, 2017 at 01:24 PM

    We keep all of our payment integrations up to date and we are fully PCI compliant.  We update our integrations, especially for security related updates, long before they are required. 

  • Profile Image
    JotForm Developer

    Answered by omur on May 08, 2017 at 08:48 AM

    Hello jimdhm,

    Thank you for writing us. JotForm does support the latest payment standards and also the latest security features.

    There should be no problem while doing the migration on 18.09.2017.

    Thank you

  • Profile Image

    Answered by collegeplus on May 11, 2017 at 12:00 PM

    Hello,

    If we use Authorize as our payment processor for our forms, will we need to make any updates or take any action in our forms in preparation for this migration?

    Thank you!

  • Profile Image
    JotForm Developer

    Answered by omur on May 11, 2017 at 12:33 PM

    Hello,

    No there is nothing you need to do. JotForm does handle everything on the behalf of our users.

    If anything arises, feel free to write us.

     

    Thank you