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  • Profile Image

    I want to customize the email notificaton template

    Asked by busublimation on May 04, 2017 at 12:15 PM
    Hallo Nick

    To my 3 rd Que.

    This is what i am recieving when customer sends, well would send it is  me testing.

     

     

       

    1 bis 6 Bilder Hochladen

     

     

    Deinen Name

    uwe stocker

    E-mail

    busublimation@outlook.com

    Foto Hochladen

    m[1176].jpg

     
         

    This is what i would like  below but Artikel Nr. under Deinen Name  and 10011101 under Uwe Stocker


     

       

    1 bis 6 Bilder Hochladen

     

     

    Deinen Name

    uwe stocker

    Artikel Nr. 10011101

     

    E-mail

    busublimation@outlook.com

    Foto Hochladen

    m[1176].jpg

     
         

    cant seem to build it in. frustrating

    regards

    uwe

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 04, 2017 at 12:48 PM

    I noticed first that your email field's name is empty, so it can not be represented in the submission:

    You should input something there, like email so it will be included in the submission email:

     

    And this is what I receieved:

    So, I assume that you want Artikel number in a separate field next to the name or below?

    Is that the issue?

     

     

  • Profile Image

    Answered by busublimation on May 04, 2017 at 01:43 PM

    Hallo Nick
    I have been getting the e-mails like this (Art 1) Without putting anything in unique Name. If i put my e-mail in there what does it help or will it Change something. Having it in unique Name does that mean it will be sent to me but in place of
    E-mail
    busublimation@outlook.com will be the senders Name?
    Art.1
    [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]
    1 bis 6 Bilder Hochladen
    Deinen Name
    uwe stocker
    E-mail
    busublimation@outlook.com
    Foto Hochladen
    m[1176].jpg
    To the Artikal number.
    I have done some test sendings and if i wrote it under the Name in a different field as text it did not come with the Picture Information as pictured above.(Art 1)
    When i wrote it in the field Deinen Name Art.2
    [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]
    1 bis 6 Bilder Hochladen
    Deinen Name Artikel Nr. 10001101
    uwe stocker
    E-mail
    busublimation@outlook.com
    Foto Hochladen
    DSC00702.JPG
    It came with the e-mail just like above (Art 2).
    For me this would be perfect to recive
    Deinen Name uwe stocker
    Artikel Nr. 10011001
    E-Mail busublimation@outlook.com (with the senders Name if what i wrote above to unique Name)
    Foto Hochladen xxxxxxxxxxxx
    Also when doing it being able to use just the one form. but being Abel to Change the Artikel number and not having to save so many forms just because the Artikel number is differant. Then placing it as a widget where they fill out there Name, but below it is the imbedded Artikal number which i also get when they send.
    Sorry for my difficult writing ways.
    Thank you
    uwe
    Gesendet von Mail f Windows 10
    Von: JotForm
    Gesendet: Donnerstag, 4. Mai 2017 18:48
    An: busublimation@outlook.com
    Betreff: Re: Hallo Nick To my 3 rd Que. This is what i am recieving when customer sends, well would send it is me testing. 1 bis 6 Bilder Hochla
    A new response has been received:
    [JOTFORM]
    Answered by Nik_C
    I noticed first that your email field's name is empty, so it can not be represented in the submission:
    [https://www.jotform.com/uploads/forum/Nik_C/1493916186Screen%20Shot%202017-05-04%20at%206.40.56%20PM.png]
    [https://www.jotform.com/uploads/forum/Nik_C/1493916232Screen%20Shot%202017-05-04%20at%206.41.08%20PM.png]
    You should input something there, like email so it will be included in the submission email:
    [https://www.jotform.com/uploads/forum/Nik_C/1493916338Screen%20Shot%202017-05-04%20at%206.44.35%20PM.png]
    And this is what I receieved:
    [https://www.jotform.com/uploads/forum/Nik_C/1493916460Screen%20Shot%202017-05-04%20at%206.47.14%20PM.png]
    So, I assume that you want Artikel number in a separate field next to the name or below?
    Is that the issue?
    View this thread on browser Unsubscribe Thread
    1493916507
    ...

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 04, 2017 at 02:01 PM

    Having the field name in the submission's email body means that whatever your user inputs in the form will be present in the submission.

    I'm sorry Uwe, we didn't receive the image could you please re-upload so we can have a better picture of the problem?

    Here is how:

    1) Go to this link:

    https://www.jotform.com/answers/1136379

    2) Click this icon:

    Thank you!

  • Profile Image

    Answered by busublimation on May 04, 2017 at 02:21 PM

     

    Hallo Nik_C

     

     

     

    I have been getting the e-mails  like this  (Art 1) Without putting anything in unique Name. If i put my e-mail in there what does it help or will it Change something. Having it in unique Name does that mean it will be sent to me but in place of

     

    E-mail

    busublimation@outlook.com                 will be the senders Name?

     

     

     

     

     

                                                                                                                                  Art.1

     

     
       

    1 bis 6 Bilder Hochladen

     

     

    Deinen Name

    uwe stocker

    E-mail

    busublimation@outlook.com

    Foto Hochladen

    m[1176].jpg

     
         

     

     

    To the Artikal number.

     

     

     

    I have done some test sendings and if i wrote it under the Name in a different field as text  it did not come with the Picture Information  as pictured above.(Art 1)

     

    When i wrote it in the field       Deinen Name                                                         Art.2

     

     
       

    1 bis 6 Bilder Hochladen

     

     

    Deinen Name Artikel Nr. 10001101

    uwe stocker

    E-mail

    busublimation@outlook.com

    Foto Hochladen

    DSC00702.JPG

     
         

     

     

    It came with the e-mail just like above (Art 2).  

     

    For me this would be perfect to recive

     

    Deinen Name                 uwe stocker

     

    Artikel Nr.                       10011001

     

    E-Mail                               busublimation@outlook.com   (with  the senders Name if what i wrote above to unique Name)

     

    Foto Hochladen              xxxxxxxxxxxx

     

     

     

    Also when doing it being able to use just the one form. but  being Abel to Change the Artikel number and not having to save so many forms just because the Artikel number is differant. Then placing it as a widget where they fill out there Name, but below it is the imbedded Artikal number which i also get when they send.

     

     

     

    Sorry for my difficult writing ways.

     

    Thank you

     

    uwe

     

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 04, 2017 at 03:02 PM

    Ok, I think we're getting there.

    So this setup should work:

    1) Name and Surname in the first line,

    2) Artikel Nr. in the second line, and if I'm not mistaken, you are the one filling this field (default value) and it should be read-only right? And you change it when needed?

     

    Please confirm that.

    - Email field on the third line, but I wasn't sure what you meant with this "with the sender's Name if what i wrote above to unique Name" - please clarify that so we can adjust it if needed.

    And here is what I get when the form is submitted:

    Are we getting closer to what you need?

    Thank you!

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 04, 2017 at 03:03 PM

    Also, here is my test form for your reference: https://form.jotformpro.com/71236163492960

    Thank you!

  • Profile Image

    Answered by busublimation on May 04, 2017 at 03:23 PM

    Yes Nik_C

    It has been a long day but ist night here and the sun in my brain is starting to shine.

    Set up looks good.

    Artikel Nr. has to be recived with e-mail (like Name and surname) if that works perfect.

    Artikel read only correct. But can i use the same form but Keep changing the number in the background  before  i place it?  Meaning same form just 50 differant Artikal numbers. I have 50 -60 Artikels and more coming.

    1). Correct.

    2).Correct

     Foto Hochladen

        Datei Auswahlen             was the old one. which will get kicked  when the new widget works.

    The new widget which you gave me

    Datei auswahlen

        PREVIEW AREA   where can i change it to  Bild Vorschau

    and will the custom see it when the down load the image.

     

    Too

    - Email field on the third line, but I wasn't sure what you meant with this "with the sender's Name if what i wrote above to unique Name" - please clarify that so we can adjust it if needed.

    I am not sure what you wrote before with the unique Name.

    Do i put busublimation@outlook.com in there if so why?

    I thought i must have my e-mail on the form e-mail 3rd line so it gets sent to me.

    thank you

    uwe

     

     

  • Profile Image
    JotForm Support

    Answered by Nik_C on May 04, 2017 at 03:36 PM

    Good, I'm glad we're getting closer.

    Artikel read only correct. But can i use the same form but Keep changing the number in the background  before  i place it?  Meaning same form just 50 differant Artikal numbers. I have 50 -60 Artikels and more coming.

    This is totally doable, you can change it right in the form every time when needed:

    You can change it right in the Properties - Advanced section.

     

    Just few questions, how often are you changing that field?

    And, are those numbers prepared, I mean do you have them ready in a list, or they are random? 

    Also, do you have some specific days when you need to change the numbers in Artikel field?

     

    I'm sorry but the widgets do not support translation at this time since of the way how they are functioning. 

    Only the regular upload field will support translating, the one you used before.

    And regarding the unique field, don't worry about that, when the Email submission is created it is populated with the field names automatically, I was mentioning that before because it was empty.

    Let us know if you have any further questions. And we'll wait for a response to my questions above.

    Thank you!

  • Profile Image

    Answered by busublimation on May 04, 2017 at 03:51 PM

    Just few questions, how often are you changing that field?

    i have about 50-60 Artikals which i sell ,every artikal has a Artikal number already. .so the numbers are not random but linked to the Artikal. I will only change the number after it has been set ,  if i stop selling the product or i get a new product.

    So i will leave the preview area in english as i cant change it.

    The widget is built that when they press the pop up it will open with all above including the preview area , am i right?

    And there they will see the image.

    Can i change the size of the preview area , so too say customize it?

     

     Too the unigue field i will leave empty. But when the customer sends me the Picture there e-mail will be in it but they will see mine in e-mail on third line as it is being sent to me.

    thank you

  • Profile Image

    Answered by busublimation on May 04, 2017 at 03:53 PM

    it keeps saying my e-mail is on the bouce list , have i done something wrong or asking too much.

  • Profile Image

    Answered by uwe stocker on May 04, 2017 at 04:43 PM

    Just few questions, how often are you changing that field?

    i have about 50-60 Artikals which i sell ,every artikal has a Artikal number already. .so the numbers are not random but linked to the Artikal. I will only change the number after it has been set ,  if i stop selling the product or i get a new product.

    So i will leave the preview area in english as i cant change it.

    The widget is built that when they press the pop up it will open with all above including the preview area , am i right?

    And there they will see the image.

    Can i change the size of the preview area , so too say customize it?

     

     Too the unigue field i will leave empty. But when the customer sends me the Picture there e-mail will be in it but they will see mine in e-mail on third line as it is being sent to me.

    thank you

  • Profile Image

    Answered by busublimation on May 04, 2017 at 04:49 PM

    You gave me this test link above.03.03 pm can you inbed it in my forms . then i can adjust it as you have said.

     

    Also, here is my test form for your reference: https://form.jotformpro.com/71236163492960

    Thank you!

  • Profile Image

    Answered by busublimation on May 04, 2017 at 05:49 PM

    i made the form.

    the old way it came like this  and i could decide if i wanted to open it or save it some where.

     
       

    1 bis 6 Bilder Hochladen

     

     

    Deinen Name

    uwe stocker

    E-mail

    busublimation@outlook.com

    Foto Hochladen

    arsenal.jpg

     
         

    The new way with the widget and Artikel Nr. Comes like this and opens up straight away and the Picture is big.


     
       

    1 bis 6 Bilder Hochladen

     

     

    Deinen Name

    uwe stocker

    Artikel Nr.

    10001001

    E-mail

    busublimation@outlook.com

     

     

    DSC00615.JPG

     
         

     

    Is there anway i can use the widget and still have it arriving the old way where i could controll it more.

    thank you

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 04, 2017 at 09:00 PM

    Hello,

    I'm sorry but I am having a hard time tracking the main issue on this thread. As far as I've seen, you seem to have multiple questions/issues here so we kindly ask you to please open a new thread for each different question or issue you have encountered. It is a lot easier to track the problem and assist you without jumping into different topics.

    Anyway, since the main issue on this thread is about customizing email notification template. Here's my answer.

    When I cloned your form, I could not see email notifications in it. I'd suggest creating a notification first.

    Email notification is highly customizable, so feel free to make the changes you want in the email template. You can arrange the questions anywhere you want or use a narrative style like the following. To insert the field variables, click the Form Fields in the top toolbar.

    Please let us know if I have missed something here or if this is not what you're trying to achieve. 

    Thanks

  • Profile Image

    Answered by uwe stocker  on May 05, 2017 at 10:43 AM

    Answered by Nik_C on May 04, 2017 at 03:36 PM

    Good, I'm glad we're getting closer.

    Artikel read only correct. But can i use the same form but Keep changing the number in the background  before  i place it?  Meaning same form just 50 differant Artikal numbers. I have 50 -60 Artikels and more coming.

    This is totally doable, you can change it right in the form every time when needed:

     

     

    Hi

    it does not work like you said . I implanted the form to my first Artikel having Artikel Number 10011001.

    I then opened the  form again by jetform and changed the Artikel number in default  to 10011002.

    I then implanted it to my second Artikel.

    I then sent the 2 as testers  and in both e-mails the numbers were  10011002.

    I Need all the forms running in my web shop at all times with differant Artikel numbers so when they get sent to me i know which Picture belongs to which Artikel.

    thank you

    uwe

     

  • Profile Image
    JotForm Support

    Answered by david on May 05, 2017 at 12:24 PM

    Whatever is entered in the field should be forwarded in the email.  If your field contains 10011001, the email will contain 10011001.  I tested this on my end and the correct data was indeed being forwarded. 

    If you can provide an example where the form data was different than that email data, we will be happy to have a look.  It would be much easier for us to follow if you created a new thread for the issue as well.

  • Profile Image

    Answered by busublimation on May 05, 2017 at 03:57 PM

    Hallo David

    Does not work. every time i change it in my jetform form below

    1 bis 6 Bilder Hochladen

     it changes it in all the jet forms  1 bis 6 Bilder Hochladen

    i have placed to the articals. Is there no way with one form which i have to place under 50 articals i wish to sell i cant just in plant a number 1-50 . i would add a Screen shot if i could, but where?

    regards

    uwe

  • Profile Image
    JotForm Support

    Answered by david on May 05, 2017 at 04:14 PM

    My apologies, I don't believe I am following the issue.  You can attach screenshots directly to forum posts:

    http://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum

    Here is a link to the forum thread:

    https://www.jotform.com/answers/1136379

    Do you need a number that changes each time the form is submitted?  If so, you would use a unique ID widget:

    https://widgets.jotform.com/widget/autoincrement

    This will give a number to each submission that automatically increments each time there is a new submission. 

  • Profile Image

    Answered by busublimation on May 05, 2017 at 04:48 PM

    Hallo

    David

    NO i tryed the Unique widget that gives a number which increase after every Submission.

    If you open any clothes catolog there are 100 clothes each has a  artical number or referance number.

    That is what i have every articel i sell has a number

    So i made this jetform which you can look at. i placed  the unigue in there which is good for customer number and amount of orders. As you can see in the Screen shot i am adding onto every artical i sell   the form. when they order they open the form fill it in and it gets sent to me , then they go and pay.Now each article i sell has  has a differant number which i want to implant in the same form. which i cant.

    1 bis 6 Bilder Hochladen

     i placed  the unigue in there which is good for customer number and amount of orders. As you can see in the Screen shot i am adding onto every artical i sell   the form. when they order they open the form fill it in and it gets sent to me , then they go and pay.Now each article i sell has  has a differant number which i want to implant in the same form. which i cant.i Need the artikal number from my product on the form i recieve.

    regards uwe

    .

     

     

  • Profile Image

    Answered by busublimation on May 05, 2017 at 05:16 PM

    HHere is what i recieve from jet form with all the information.  i can see there Name e-mail etc and also which artikal they want there Picture printed on. They pay on my web page and Register themselfs.I also see what they have ordered (butwithout the Picture Comes with your form) I Need the product artikal number on the jet form so i do not mix up where the Pictures belong. The Problem is the customer may buy 3 Things send me 3 Pictures and i dont know where they belong, but with your form and all the information i can match them up.that is why i Need one jotform so it stays and looks all the same but with the differant article numbers. 

    thank you

    UWE

  • Profile Image
    JotForm Support

    Answered by jonathan on May 05, 2017 at 06:21 PM

    I suggest we stick to the original issue on this thread. From what I got from the beginning, the issue was about creating a customized Notification email template.

    Were you not able to create a customized email template?

    Please try first the resolution method suggested by EltonCris.

    This one...

    When I cloned your form, I could not see email notifications in it. I'd suggest creating a notification first.

    Email notification is highly customizable, so feel free to make the changes you want in the email template. You can arrange the questions anywhere you want or use a narrative style like the following. To insert the field variables, click the Form Fields in the top toolbar.

    Please let us know if I have missed something here or if this is not what you're trying to achieve. 

    ---

     

    Let us know if you are not able to do this.

     

  • Profile Image

    Answered by busublimation on May 05, 2017 at 06:32 PM

    Jonathan dont Need that ist all solved i dont want e-mail notifacation i blocked it.

      

    this is the biggest Problem. about product artical number and already done it with unique thats good for number id.

    Answered by uwe stocker  on May 05, 2017 at 10:43 AM

    Answered by Nik_C on May 04, 2017 at 03:36 PM

    Good, I'm glad we're getting closer.

    Artikel read only correct. But can i use the same form but Keep changing the number in the background  before  i place it?  Meaning same form just 50 differant Artikal numbers. I have 50 -60 Artikels and more coming.

    This is totally doable, you can change it right in the form every time when needed:

     

    uwe

  • Profile Image
    JotForm Support

    Answered by Kevin_G on May 05, 2017 at 10:37 PM

    @busublimation, 

     dont Need that ist all solved i dont want e-mail notifacation i blocked it.

    I'm not sure if I understood correctly the topic on this thread, as said by my colleagues Elton and Jonathan above, you have not an email on your form, based on your last reply seems like you have intentionally removed the emails from your form, is this correct? 

    May we get more details about what you would like to achieve now? 

    Please, let us know, we will be glad to help you.