Quantity and product selection fields do not show selection

  • Tomchipjf
    Asked on May 4, 2017 at 12:34 PM
  • Kiran Support Team Lead
    Replied on May 4, 2017 at 1:39 PM

    I have checked your JotForm and see that the dropdown menus in the products fields are not displaying correctly.

    Quantity and product selection fields do not show selection Image 1 Screenshot 30

    Please inject the following CSS code to the form so that the drop-down will be displayed correctly.

    .form-product-item .form-dropdown {

      height: auto !important;

    }

    After adding the CSS code to the form, the fields should be displaying as below:

    Quantity and product selection fields do not show selection Image 2 Screenshot 41

    Hope this information helps! 

  • Tomchipjf
    Replied on May 4, 2017 at 2:43 PM
    My form has been working perfectly for months... just this morning this
    problem started... i made no changes to the form since last saturday
    Tom
    www.sandwichcoffeeroasters.com
    ...
  • Kiran Support Team Lead
    Replied on May 4, 2017 at 3:26 PM

    This might have happened due to any update on the applied theme. I see tat you have now injected the CSS code to the form and the dropdowns are displaying correctly.

    Please get back to us if you need any further assistance. We will be happy to help. 

     

  • Tomchipjf
    Replied on May 4, 2017 at 4:43 PM
    Ha!!! I have not been at my computer since the first time i wrote you.
    If the css codes have been installed i didnt do it... but if you say its
    working thats all i wanted
    Thanks!!
    Tom
    Tom
    www.sandwichcoffeeroasters.com
    ...
  • John_Benson
    Replied on May 4, 2017 at 5:41 PM

    I did a test submission and here's a screen animation that your form is working properly:

    Quantity and product selection fields do not show selection Image 1 Screenshot 20

    On behalf of my colleague Kiran, you're welcome! If you need anything else, please contact us again. Thank you.

  • Tomchipjf
    Replied on May 4, 2017 at 6:43 PM
    Thank you!!!!
    Tom
    www.sandwichcoffeeroasters.com
    ...