I want to exclude unused form questions from my notification emails - How do I do that?

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    dvipperman
    Asked on July 13, 2012 at 01:48 PM

    I have a form with several conditional fields many of which will not be used depending on the information being gathered. I would like to the email generated by the form not to include the questions or field name of fields not used.

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    jeanettebmz
    Answered on July 13, 2012 at 02:11 PM

    Hello

    The email notification template cannot change dynamically as for the moment. However , there is a request already sent to a our feature list.

    As a workaround, we suggest to create several email notifications with just the fields a user might fill out and then apply conditions. In your case, you can setup the template based on the type of issue and just include the fields regarding to that.

    Please check this guide for further details

    Best regards

    Jeanette

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    dvipperman
    Answered on July 13, 2012 at 03:17 PM

    Thanks for getting back to me! I will keep any eye out for the addition to your feature set.

     

    Thanks,

    Dan

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    jeanettebmz
    Answered on July 13, 2012 at 03:21 PM

    You are very welcome , Dan

    Cheers!

    Jeanette