What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    oEmbedded PayPal form will not complete submissions

    Asked by mteel on May 04, 2017 at 05:23 PM

    this doesn't seem to want to work it's way out. My forms, which worked fine when I set them up last year, are not connecting to Paypal. Now when you fill out the form and hit the submit button, now just show "Please wait" on the submit button..

    Page URL:
    https://www.gregwhitebasketball.com/session-i-payment

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    JotForm Support

    Answered by david on May 04, 2017 at 06:43 PM

    Try replacing your current embed code with your forms iFrame code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    The form itself looks to be working, it is likely an issue with the oEmbed plugin embedded form.

  • Profile Image

    Answered by mteel on May 04, 2017 at 07:43 PM
    So everything is working,
    but the email recipient, Greg@gregwhitespeaks.com isn’t getting the Jotform form. The paypal is working, but the Jotform form isn’t being emailed to Greg.

    ...
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    JotForm Support

    Answered by jonathan on May 04, 2017 at 10:39 PM

    We will resolve the next issue on a separate thread here https://www.jotform.com/answers/1137035

    Thanks.