What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The form I created on your site, worked for a short time, not any more!

    Asked by Greg Stein on May 04, 2017 at 05:35 PM

    I created a Jot Form and sent the info to GoDaddy and they added the form to my website...upper right, Self Assessment Discovery form.  When they filled it out and hit SUBMIT at the end, the info was immediately sent to my email, as noted above.  That is the way it is supposed to work.  All of a sudden I am getting nothing and my business sucks.  Turns out when you fill it out and hit SUBMIT, it goes to the person filling out the forms email, not mine.  That does not help me and has no doubt cost me money.  GoDaddy says you have to address this not them.  I need to get the form, the person does not.   I used to get emails entitled JotForm which is fine.  Can you please fix this?

    Page URL:
    www.freefranchisecounsel.com

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    JotForm Support

    Answered by Welvin on May 04, 2017 at 07:35 PM

    My colleague has addressed this problem already. Please check your previous thread, here https://www.jotform.com/answers/1136872