I can not receive emails

  • promusic
    Asked on May 4, 2017 at 6:54 PM

    Hello Goodnight.

     

    Can you explain why I can not receive emails to discomovilpromusic@hotmail.com?

     

    Thank you

  • RyanC
    Replied on May 4, 2017 at 9:03 PM

    Enable to receive emails you must configure first the email settings as long as the recipients and the email sender.

     

    Settings -> Emails -> add email notification

    I can not receive emails Image 1 Screenshot 40

     

    Under the recipients tab "Email Recipients" must be your email

    I can not receive emails Image 2 Screenshot 51

     

    And in the Advance Tab Sender Email must be your email

    I can not receive emails Image 3 Screenshot 62

  • Jeanette JotForm Support
    Replied on May 4, 2017 at 10:14 PM

    The email address discomovilpromusic@hotmail.com was in our bounce list, this is now removed.

     

  • promusic
    Replied on May 5, 2017 at 5:43 AM

    Good morning,
    Thanks now I already receive the mails the problem is that the frame has been changed to white, the letters in Gray and the background each time you type the color is changed.
    I can not find a way to change the color background or the letters.
    Can you please tell me how to change the letters from gray to white and put the white background to the blue of the web?
    Thanks again
    ________________________________
    De: JotForm
    Enviado: viernes, 5 de mayo de 2017 4:14:18
    Para: discomovilpromusic@hotmail.com
    Asunto: Re: I can not receive emails
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Jeanette
    The email address discomovilpromusic@hotmail.com was in our bounce list, this is now removed.
    View this thread on browser Unsubscribe Thread
    1493950458
    ...
  • promusic
    Replied on May 5, 2017 at 5:43 AM

    Already solved the thing to change the color.
    Thanks also
    ________________________________
    De: discomovil PROMUSIC
    Enviado: viernes, 5 de mayo de 2017 11:26:14
    Para: jotformforum_1136935@interlogy.com
    Asunto: Re: I can not receive emails
    Good morning,
    Thanks now I already receive the mails the problem is that the frame has been changed to white, the letters in Gray and the background each time you type the color is changed.
    I can not find a way to change the color background or the letters.
    Can you please tell me how to change the letters from gray to white and put the white background to the blue of the web?
    Thanks again
    ________________________________
    De: JotForm
    Enviado: viernes, 5 de mayo de 2017 4:14:18
    Para: discomovilpromusic@hotmail.com
    Asunto: Re: I can not receive emails
    A new response has been received:
    [JOTFORM]/www.jotform.com>
    Answered by Jeanette
    The email address discomovilpromusic@hotmail.com was in our bounce list, this is now removed.
    View this thread on browser Unsubscribe Thread
    1493950458
    ...