Our form is stuck on the last page saying "Please Wait"

  • caringcommunity
    Asked on May 4, 2017 at 8:08 PM

    This is our page...please let us know how to unlock and be able to use again

     

    https://form.jotform.com/caringcommunity/Patient_Request_Form

     

    Thanks,

     

    Brenda Herbert

    919-523-5209

    requests@caringcommunityfoundation.org

    Jotform Thread 1136972 Screenshot
    Page URL: https://form.jotform.com/caringcommunity/Patient_Request_Form
  • RyanC
    Replied on May 4, 2017 at 8:49 PM

    Maybe you enable the encryption option of that form, to disable encryption go to Settings -> show more options then select "no" to Encryption Form Data.

  • Kiran Support Team Lead
    Replied on May 4, 2017 at 10:58 PM

    @Brenda,

    This seems to be a duplicate thread to https://www.jotform.com/answers/1136966/ which is just addressed. The issue is with the Preview before widget and updating the widget should resolve the issue.

    If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!