What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our form is stuck on the last page saying "Please Wait"

    Asked by caringcommunity on May 04, 2017 at 08:08 PM

    This is our page...please let us know how to unlock and be able to use again

     

    https://form.jotform.com/caringcommunity/Patient_Request_Form

     

    Thanks,

     

    Brenda Herbert

    919-523-5209

    requests@caringcommunityfoundation.org

    Page URL:
    https://form.jotform.com/caringcommunity/Patient_Request_Form

    Screenshot
  • Profile Image

    Answered by RyanC on May 04, 2017 at 08:49 PM

    Maybe you enable the encryption option of that form, to disable encryption go to Settings -> show more options then select "no" to Encryption Form Data.

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    JotForm Support

    Answered by Kiran on May 04, 2017 at 10:58 PM

    @Brenda,

    This seems to be a duplicate thread to https://www.jotform.com/answers/1136966/ which is just addressed. The issue is with the Preview before widget and updating the widget should resolve the issue.

    If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!