Can someone please contact me......urgent

  • Profile Image
    DestinationDream
    Asked on May 04, 2017 at 08:42 PM

    This is the third time I have contacted you.......Why are my forms disabling?

     

    I need an ANSWER please asap

     

    Shelley

  • Profile Image
    Chriistian
    Answered on May 04, 2017 at 11:24 PM

    We don't have phone support and there's no way for us to contact you directly. The best way to reach us is through this forum.

    I can also see that you have opened several threads with the same issue. You can find my colleague's answers to your threads on your issue here:

    https://www.jotform.com/answers/1135443

    https://www.jotform.com/answers/1128036

    It seems that you have forms in your account that asks credit card info from the users. Please note that it is agains our Terms of Use.

    I have now removed the guilty fields on your form and re-activated your account.

    Regards.