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DestinationDreamAsked on May 4, 2017 at 8:42 PM
This is the third time I have contacted you.......Why are my forms disabling?
I need an ANSWER please asap
Shelley
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Chriistian Jotform SupportReplied on May 4, 2017 at 11:24 PM
We don't have phone support and there's no way for us to contact you directly. The best way to reach us is through this forum.
I can also see that you have opened several threads with the same issue. You can find my colleague's answers to your threads on your issue here:
https://www.jotform.com/answers/1135443
https://www.jotform.com/answers/1128036
It seems that you have forms in your account that asks credit card info from the users. Please note that it is agains our Terms of Use.
I have now removed the guilty fields on your form and re-activated your account.
Regards.