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    My account suspended automatically by phising detection system [ASK]

    Asked by jakaesembodo on May 05, 2017 at 12:48 AM

    dear Admin.

    I've read your email about the reasons why my account and form suspended. Here's the form 


    I'll answer the purpose of my form.

    1. The purpose of the form: for getting competence data such: religion/bussiness/etc (there are 20 competences or categories) of 200 twitter user in Indonesia. We used it as our research about Indonesian credibiliy user based on its competence. So that, in this form, we used public perception or public labelling for giving competence of each user. The form will be used on our startup about credibility assesment on Indonesia. Here's my previous work/research https://www.researchgate.net/profile/Jaka_Eka_Sembodo/publication/314595518_A_Framework_for_Classifying_Indonesian_News_Curator_in_Twitter/links/58c3a0cdaca272e36dd050fc/A-Framework-for-Classifying-Indonesian-News-Curator-in-Twitter.pdf


    2. I dont ASK username or password. I just ask name and email, its purpose for giving back the form result to the respondent if they want.

    3. Here's my website www.jecksart.id 


    Please kindly, solve the issued. Thanks dearest admin/

    Page URL:

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    JotForm Support

    Answered by BJoanna on May 05, 2017 at 02:28 AM

    This is a duplicate thread. You reported same issue on this threads as well:



    Please see answers my colleage and I provide you on those threads. 

    Also please note that there is no need to open multiple threads regarding same issue. 

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    Answered by jakaesembodo on May 05, 2017 at 02:30 AM

    There's one the detail thread. I forget deleted another threads. Please kindly answer my issue on this thread.

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    JotForm Support

    Answered by BJoanna on May 05, 2017 at 02:39 AM

    Your account is active now and your form is working.

    Form was not created in English and most likely because of that our system detected some words in your form that are considered as phishing and suspended your account.

    Your form is whitelisted now.

    Let us know if you need further assistance.