What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have a form but when I receive the results via email they are not what is on the form

    Asked by mojo2016 on May 05, 2017 at 09:32 AM
    Page URL:
    https://form.jotform.com/71164191030949

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kiran on May 05, 2017 at 11:09 AM

    I have checked your JotForm and see that the fields Company and E-mail in the email notification are incorrect. Please change the fields in the notification as mentioned in the screenshot below:

    Alternatively, you may remove the existing notification and add a new notification to the form so that the fields on the form will be added automatically in the notification.

    Hope this information helps!