How do I cancel my account?

  • brunomassa
    Asked on May 5, 2017 at 10:25 AM

    I do not use it anymore and I do not want the tool anymore.

  • Mike_G JotForm Support
    Replied on May 5, 2017 at 12:02 PM

    We will be glad to help you with any concern related to your forms and your account.

    I see that your account subscription (Bronze Yearly $159.00) was recently renewed.

    We can cancel the Bronze Yearly plan and just keep the account just in case you decide to get back to your forms in the future. The account will be on a free subscription and you will not be charged with anything.

    Just a reminder, the price of the Bronze Yearly plan that you currently have is just $159.00 and right now it is at $190 a year. If you decide to get the same plan someday, it will be at its new rate.

    Please let us know how would you like for us to proceed.

    We will wait for your response.

    Thank you.