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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I received a message that I am out of space

    Asked by IPCOOP on May 05, 2017 at 12:19 PM

    Hello, I received a message that I am out of space and my forms are disabled.  I just deleted half of my forms to allow more space.  Can you please enable my forms?

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    JotForm Support

    Answered by david on May 05, 2017 at 01:05 PM

    The forms that are still in the trash will still take up space.  You can restore or fully purge the forms from the trash:

    https://www.jotform.com/help/134-How-to-Restore-Deleted-Forms

    I don't think the form in the trash are what is taking up the space.  The following form has over 13,500 file uploads:

    http://www.jotformpro.com/form/52265050876962

    You can delete submissions and keep the form:

    https://www.jotform.com/answers/494860-How-To-Delete-Submissions-and-Keep-the-Form