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AndyAsked on May 5, 2017 at 2:06 PM
I seem to be on some bounce list. Can you help me. It's cost me lots of business
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Mike_G JotForm SupportReplied on May 5, 2017 at 2:28 PM
We would like to apologize for any inconvenience. I have found the email address you used in this post on our bounce list and I have removed it.
Result: estimates@yorkshirefenceanddeck.ca is IN the bounce list
Reason(s) : smtp; 552 5.2.0 g5En1u00e2zs5JG01 - g5En1u00e2zs5JG015EndgHowever, I don't see any forms associated with it so I can only assume that it is not the email address you are referring to.
You can provide us the form and the email address you are having issues with so we can further help you. Or, you can have the email address removed from the bounce list on your end by following the information in this guide: How-to-Remove-Your-Email-Address-from-Bounce-List
Also, to prevent this from happening again in the future, I suggest you check this guide: How-to-Prevent-Email-Bouncing-Related-Issues
Thank you.