What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Lag time in accessing my JotForm at https://linmin.com/support

    Asked by linmin on May 05, 2017 at 02:47 PM

    Hello!

     

    I'm noticing a significant delay (seconds) in accessing https://linmin.com/support (either from within our web site or directly typed into a browser)... I hadn't accessed the page in many moons.

     

    In Jan/Feb 2017, we converted the site from http to https (without issues or performance penalties), but otherwise there have been no changes. We haven't changed our form in many months (since last year).

     

    This is the first time I've accessed the JotForm since the conversion to https. Coincidence?

     

    Could you please check it out and give me some guidance? Do I need to do something in my site's htaccess?

     

    Thank you!

     

    Laurent

    Page URL:
    https://linmin.com/support

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    JotForm Support

    Answered by BDAVID on May 05, 2017 at 03:12 PM

    Please remove your jotform from that page, and embed your form with a new Iframe code: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Let us know if you need more help.