Lag time in accessing my Jotform at

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    Asked on May 05, 2017 at 02:47 PM



    I'm noticing a significant delay (seconds) in accessing (either from within our web site or directly typed into a browser)... I hadn't accessed the page in many moons.


    In Jan/Feb 2017, we converted the site from http to https (without issues or performance penalties), but otherwise there have been no changes. We haven't changed our form in many months (since last year).


    This is the first time I've accessed the Jotform since the conversion to https. Coincidence?


    Could you please check it out and give me some guidance? Do I need to do something in my site's htaccess?


    Thank you!



  • Profile Image
    Answered on May 05, 2017 at 03:12 PM

    Please remove your jotform from that page, and embed your form with a new Iframe code: 

    Let us know if you need more help.