What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why will my form not submit?

    Asked by iantcanada on May 05, 2017 at 03:03 PM

    Customer tried and now I have tried and form just hangs when submitted  (Please wait...).  have received many forms back with no issues.


    Page URL:

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    JotForm Support

    Answered by Nik_C on May 05, 2017 at 03:57 PM

    I tested your form and I was able to replicate the error, could you please try removing the Preview before submit widget and then adding it back:

    I tested and it worked, could you please try and let us know how it worked for you?

    Thank you!

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    Answered by iantcanada on May 05, 2017 at 05:43 PM
    Thanks that worked