Receiving Multiple Submissions

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    EcotreeNW
    Asked on May 05, 2017 at 03:14 PM

    Hello, 

     

    Recently we started receiving multiple copies of submissions to all active email addresses. Is there something amiss? Everything looks fine on our end. 

     

    Please respond to officeecotreenw@gmail.com. Thanks! 

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    John_Benson
    Answered on May 05, 2017 at 04:34 PM

    To prevent multiple submissions, you can add a Captcha field to your form. Here's a guide: https://www.jotform.com/help/205-How-to-Add-a-Captcha-Field. You can also try adding Google reCaptcha widget to your form. 

    For stricter way to prevent multiple submissions, try enabling the Unique Submissions in the Form Settings page. For more information please check this guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form