- PotentiateAsked on May 05, 2017 at 08:10 PM
When I try to view a couple of my forms, I am receiving an error message"Form not foundThis form is disabled."Why has my form been disabled? How to I fix it so it is usable again?
- JotForm SupportktyaguirreAnswered on May 05, 2017 at 09:08 PM
Thank you for contacting us!
We reviewed your account and form : http://www.jotform.us/form/71167137184154
Was found to be collecting credit card information on plain text fields.
Please refrain from elaborating these type of forms. If you might want to collect payment from customers,please use payment integration:Authorization292-How-to-Enable-Payment-https://www.jotform.com/help/
Because collecting such information on plain text fields is considered phishing activity, your account was suspended.
We noticed also you added a signature field but this won't prevent from collecting the information or encrypt it.
Your account is active, your form is clean. You may continue elaborating your forms.
Feel free to contact us if any further questions arise.