What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I'm not receiving submission emails?

    Asked by Alysha Joosse  on May 05, 2017 at 09:55 PM

    I also forgot my password so I tried to reset it but I haven't recieved anything that way either.

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    JotForm Support

    Answered by Nik_C on May 06, 2017 at 04:46 AM

    I checked the email logs and emails are going to alysha_joosse@hotmail.com. Also, I initiated a password reset email for you, so please check and let us know if you received it?

    Thank you!