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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Add image on Facebook when sharing the form URL?

    Asked by Comoxvalleyarts on May 06, 2017 at 02:49 AM

    "normally" is not working these days... probably new facebook updates that they failed to communicate to the rest of the world... but i'm desperate to get an image with my post! 

    my form is 

    http://www.jotformpro.com/form/51308722223951 

    have tried debugging via the facebook scraper tool and no joy... 

    not sure what's not working... have added image to social share widget (which i've never had to used in the past) and a form cover, which is usually what works... 

     

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 06, 2017 at 03:05 AM

    Unfortunately, due to facebook restrictions on not allowing custom images on post anymore, you can't achieve this when sharing the direct link to your form.

    A workaround is to use your form source code http://www.jotform.com/help/104-How-to-Download-a-Source-Code-of-your-Form.

    Embed your source code on a clean HTML page. On top of the source code, add the Facebook meta tags from this page https://developers.facebook.com/docs/sharing/webmasters.  Make sure to set your content values particularly the image as it is used as the thumbnail image on Facebook posts.

    Sample result:

    My embedded form with the meta tags https://shots.jotform.com/elton/testingTB.html

     

    If you need further assistance, let us know.