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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form is not mobile responsive?

    Asked by spot2017 on May 06, 2017 at 04:31 AM

    Hi there, I've copied and pasted the above into the CSS code in my form, but it still doesn't show as responsive in the website. www.spotwifi.co.nz/page/rent-now/.

     

    Any ideas?? 

     

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    JotForm Support

    Answered by Nik_C on May 06, 2017 at 05:27 AM

    Could you please let us know what is the form and if you can give us access here: 


    So we can test.

    I guess the form appears after your login right?

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by spot2017 on May 06, 2017 at 11:43 PM
    Hi, thanks for your reply - try again, as I’ve made the site live temporarily.
    Thanks
    A new response has been received:
    Answered by Nik_C
    Could you please let us know what is the form and if you can give us access here:
    So we can test.
    I guess the form appears after your login right?
    We'll wait for your response.
    Thank you!

    View this thread on browser » Unsubscribe Thread 1494062847
    ...
  • Profile Image
    JotForm Support

    Answered by Mike_G on May 07, 2017 at 12:39 AM

    Thank you for the access, we appreciate it.

    I have inspected your website and see that the form is embedded using its embed script.

    <script type="text/javascript" src="https://form.jotform.co/jsform/71218148688869"></script>

    Can you try to add this <meta> tag together with the meta tag attributes to your HTML?

    <meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1,user-scalable=no">

    Please refer to the image below:

    References: 

    http://www.w3schools.com/tags/att_meta_name.asp

    http://www.w3schools.com/tags/tag_meta.asp

    If that would not fix the issue you're having, you can also try embedding your form using its iframe code instead.

    Getting-the-form-iFrame-code

    The iframe code has two parts, <iframe> and <script>. If the issue will not be solved by embedding both the <iframe> and <script>, you can just try to embed the <iframe part only.

    Thank you.