Why my form is not mobile responsive?

  • Profile Image
    spot2017
    Asked on May 06, 2017 at 04:31 AM

    Hi there, I've copied and pasted the above into the CSS code in my form, but it still doesn't show as responsive in the website. www.spotwifi.co.nz/page/rent-now/.

     

    Any ideas?? 

     

  • Profile Image
    Nik_C
    Answered on May 06, 2017 at 05:27 AM

    Could you please let us know what is the form and if you can give us access here: 


    So we can test.

    I guess the form appears after your login right?

    We'll wait for your response.

    Thank you!

  • Profile Image
    spot2017
    Answered on May 06, 2017 at 11:43 PM
    Hi, thanks for your reply - try again, as I’ve made the site live temporarily.
    Thanks
    A new response has been received:
    Answered by Nik_C
    Could you please let us know what is the form and if you can give us access here:
    So we can test.
    I guess the form appears after your login right?
    We'll wait for your response.
    Thank you!

    View this thread on browser » Unsubscribe Thread 1494062847
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  • Profile Image
    Mike_G
    Answered on May 07, 2017 at 12:39 AM

    Thank you for the access, we appreciate it.

    I have inspected your website and see that the form is embedded using its embed script.

    <script type="text/javascript" src="https://form.jotform.co/jsform/71218148688869"></script>

    Can you try to add this <meta> tag together with the meta tag attributes to your HTML?

    <meta name="viewport" content="width=device-width,initial-scale=1,maximum-scale=1,user-scalable=no">

    Please refer to the image below:

    References: 

    http://www.w3schools.com/tags/att_meta_name.asp

    http://www.w3schools.com/tags/tag_meta.asp

    If that would not fix the issue you're having, you can also try embedding your form using its iframe code instead.

    Getting-the-form-iFrame-code

    The iframe code has two parts, <iframe> and <script>. If the issue will not be solved by embedding both the <iframe> and <script>, you can just try to embed the <iframe part only.

    Thank you.