What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is the box shadow on forms the default setting?

    Asked by wakinggirl on May 06, 2017 at 04:52 AM

    No one is addressing the real question:

    WHY is the shadow a default setting?


    My guess is that less than half of your users are using stand-alone Jotforms. These default settings are really annoying to work with in DIY web builders and just about every other application. 


    -we don't want the shadow!

    -we don't want the padding!



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    Answered by RyanC on May 06, 2017 at 06:19 AM

    I think they set to default because those shadow styles is appealing to the eyes and it makes even sense to the user interface.

    If any users want to disable shadow boxes, fell free to ask to the 24/7 support team, the setting on how to disable the shadow is in the CSS Codes. They might reply as soon as possible with a positive effect.

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    Answered by connectcreative on May 11, 2017 at 10:16 AM

    Can you please explain how I can remove the shadow as discussed?



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    JotForm Support

    Answered by Kiran on May 11, 2017 at 10:57 AM


    Your question is moved to a separate thread and shall be addressed there shortly. Please follow the link below:


    Thank you!