All my forms are disabled

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    tgebauer
    Asked on May 06, 2017 at 04:57 AM

    All Forms are disabled!!!!
    I know that there is a "Password" "Question"...
    But this is just a lazy way to access ther form, because there is now way to provide password protection...

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    AIDAN
    Answered on May 06, 2017 at 08:07 AM

    I checked your account and found that it got suspended, because you have been warned about the form you mentioned, but didn't respond.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms of use, and grant us permission to remove the offending fields/form, we may consider reactivating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.

  • Profile Image
    Tgebauer 
    Answered on May 06, 2017 at 08:16 AM

    I'm not collecting sensitive data and violating your terms...

    But if it helps and my forms are available faster, please remove the field...

    regards

    thomas

  • Profile Image
    Tgebauer 
    Answered on May 06, 2017 at 10:41 AM

    How long does it take to remove the suspension?

    i granted you to remove the field... but if you look at the form I'm not violating you terms and I used the method your team mentioned in help thread....

    https://www.jotform.com/answers/290633-Password-Protect-form

  • Profile Image
    Mike
    Answered on May 06, 2017 at 01:27 PM

    We are sorry for the inconveniences caused.

    Your account has been re-activated. Please re-name the password field to 'Access Code', 'Access Key' or something similar.

    If you need any further assistance, please let us know.

  • Profile Image
    tgebauer
    Answered on May 06, 2017 at 02:23 PM

    Thanks for reactivation.
    Will there be any way that you provide password protection for forms?

    Regards

    Thomas

  • Profile Image
    Mike
    Answered on May 06, 2017 at 03:35 PM

    There is a feature request about the password protection in our system, but unfortunately, we cannot provide any ETA for when or if it can be implemented.