What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    All my forms are disabled

    Asked by tgebauer on May 06, 2017 at 04:57 AM

    All Forms are disabled!!!!
    I know that there is a "Password" "Question"...
    But this is just a lazy way to access ther form, because there is now way to provide password protection...

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 06, 2017 at 08:07 AM

    I checked your account and found that it got suspended, because you have been warned about the form you mentioned, but didn't respond.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms of use, and grant us permission to remove the offending fields/form, we may consider reactivating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.

  • Profile Image

    Answered by Tgebauer  on May 06, 2017 at 08:16 AM

    I'm not collecting sensitive data and violating your terms...

    But if it helps and my forms are available faster, please remove the field...

    regards

    thomas

  • Profile Image

    Answered by Tgebauer  on May 06, 2017 at 10:41 AM

    How long does it take to remove the suspension?

    i granted you to remove the field... but if you look at the form I'm not violating you terms and I used the method your team mentioned in help thread....

    https://www.jotform.com/answers/290633-Password-Protect-form

  • Profile Image
    JotForm Support

    Answered by Mike on May 06, 2017 at 01:27 PM

    We are sorry for the inconveniences caused.

    Your account has been re-activated. Please re-name the password field to 'Access Code', 'Access Key' or something similar.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by tgebauer on May 06, 2017 at 02:23 PM

    Thanks for reactivation.
    Will there be any way that you provide password protection for forms?

    Regards

    Thomas

  • Profile Image
    JotForm Support

    Answered by Mike on May 06, 2017 at 03:35 PM

    There is a feature request about the password protection in our system, but unfortunately, we cannot provide any ETA for when or if it can be implemented.