All my forms are disabled

  • Profile Image
    tgebauer
    Asked on May 06, 2017 at 04:57 AM

    All Forms are disabled!!!!
    I know that there is a "Password" "Question"...
    But this is just a lazy way to access ther form, because there is now way to provide password protection...

  • Profile Image
    AIDAN
    Answered on May 06, 2017 at 08:07 AM

    I checked your account and found that it got suspended, because you have been warned about the form you mentioned, but didn't respond.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you accept our terms of use, and grant us permission to remove the offending fields/form, we may consider reactivating your account.

    If you need further assistance please let us know. We will be happy to help. Thank you.

  • Profile Image
    Tgebauer 
    Answered on May 06, 2017 at 08:16 AM

    I'm not collecting sensitive data and violating your terms...

    But if it helps and my forms are available faster, please remove the field...

    regards

    thomas

  • Profile Image
    Tgebauer 
    Answered on May 06, 2017 at 10:41 AM

    How long does it take to remove the suspension?

    i granted you to remove the field... but if you look at the form I'm not violating you terms and I used the method your team mentioned in help thread....

    https://www.jotform.com/answers/290633-Password-Protect-form

  • Profile Image
    Mike
    Answered on May 06, 2017 at 01:27 PM

    We are sorry for the inconveniences caused.

    Your account has been re-activated. Please re-name the password field to 'Access Code', 'Access Key' or something similar.

    If you need any further assistance, please let us know.

  • Profile Image
    tgebauer
    Answered on May 06, 2017 at 02:23 PM

    Thanks for reactivation.
    Will there be any way that you provide password protection for forms?

    Regards

    Thomas

  • Profile Image
    Mike
    Answered on May 06, 2017 at 03:35 PM

    UPDATE (August 20, 2019): Password protection feature is available now. 

    Here is how it works:

    1. Open the Form Builder and find the Enable Password Protection option under the Settings tab. 

    15662961281.png

    2. If you select this option, you should set a password for the form. If you don't set any password, the Enable Password Protection option will be unselected.

    1566296147Screen Shot 2019-08-20 at 10.4

    3. When you set a password for the form, a person who wants to open the form will see this page:

    1566296207Screen Shot 2019-08-20 at 10.5

    4. If the person enters the incorrect password, s/he cannot open the form and will see this warning:

    1566296231Screen Shot 2019-08-20 at 10.5

    5. If the person enters the correct password, s/he can open the form and submit it. However, if you (form owner) change the password after s/he opened the form, s/he cannot submit the form and will see this warning:

    1566296247Screen Shot 2019-08-20 at 10.5

    6. You can reset the password by clicking on the RESET PASSWORD button or unchecking the Enable Password Protection option.

    1566296263Screen Shot 2019-08-20 at 11.0

     

     

     

    There is a feature request about the password protection in our system, but unfortunately, we cannot provide any ETA for when or if it can be implemented.

  • Profile Image
    nelly
    Answered on August 20, 2019 at 08:12 AM

    UPDATE: Password protection feature is available now. 

    Here is how it works:

    1. Open the Form Builder and find the Enable Password Protection option under the Settings tab. 

    15662961281.png

    2. If you select this option, you should set a password for the form. If you don't set any password, the Enable Password Protection option will be unselected.

    1566296147Screen Shot 2019-08-20 at 10.4

    3. When you set a password for the form, a person who wants to open the form will see this page:

    1566296207Screen Shot 2019-08-20 at 10.5

    4. If the person enters the incorrect password, s/he cannot open the form and will see this warning:

    1566296231Screen Shot 2019-08-20 at 10.5

    5. If the person enters the correct password, s/he can open the form and submit it. However, if you (form owner) change the password after s/he opened the form, s/he cannot submit the form and will see this warning:

    1566296247Screen Shot 2019-08-20 at 10.5

    6. You can reset the password by clicking on the RESET PASSWORD button or unchecking the Enable Password Protection option.

    1566296263Screen Shot 2019-08-20 at 11.0