What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to integrate with MailChimp.

    Asked by Kathiey on May 06, 2017 at 08:36 AM

    Hi, I am trying to integrate mail chimp e-mail sign up into my blog with the help of jot form.  I can find the proper and the needed info from MailChimp but on that form it will not allow me to add the required email.  What am I doing wrong?


    Page URL:

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    JotForm Support

    Answered by ashwin_d on May 06, 2017 at 11:19 AM

    Hello Kathiey,

    I am not sure if I have understood your question correctly. Do you mean to say that you are unable to integrated your form with MailChimp and not sure where to add the MailChimp account information?

    Have you checked our guide already on how to integrated your form with MailChimp? Please take a look at the following guide and see if that helps you:  https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    You have to add your MailChimp account API key in the integration window and once validated, you will be able to move forward. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions or you meant to ask something else. You may also like to share a screenshot of the problem and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033 

    Thank you!

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    Answered by Kathiey on May 06, 2017 at 01:43 PM
    No, I had problem with the API key but the next step which is the add your email step…It pops up but won’t let me add it?
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    JotForm Support

    Answered by Jim_R on May 06, 2017 at 04:01 PM

    If this is the form you're working on https://www.jotform.com/71253603384150 then you won't be able to map any fields since that form is empty. As soon as you add an Email Address field on that form, it should show up as a selection on the Mailchimp Integration Wizard.