- kvlantesAsked on May 06, 2017 at 10:34 PM
Why does my email keep getting added to the bounce list? We are missing applications from potential adopters. How can this be fixed so it doesn't keep happening?Page URL:
- JotForm SupportBDAVIDAnswered on May 06, 2017 at 11:24 PM
Please make sure that there isn't a notification in your spam folder, and if you find any, mark it as NOT SPAM.
Also, whitelist our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let us know if you need more help.