Why does my email keep getting added to the bounce list?

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    kvlantes
    Asked on May 06, 2017 at 10:34 PM

    Why does my email keep getting added to the bounce list?  We are missing applications from potential adopters.  How can this be fixed so it doesn't keep happening?

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    BDAVID
    Answered on May 06, 2017 at 11:24 PM

    Please make sure that there isn't a notification in your spam folder, and if you find any, mark it as NOT SPAM.

    Also, whitelist our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses 

    Let us know if you need more help.