What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I have one form and a submission requires a payment does that mean that I am restricted to 10 form submissions per month?

    Asked by liam_stuart on May 07, 2017 at 10:10 AM

    Hello,

     

    I am looking for some clarification regarding the starter account. If I have one form and submission requires a payment, does that mean that I am restricted to 10 form submissions per month?

     

    Thanks,

    Liam

    Page URL:
    https://eu.jotform.com/build/70665284554362#preview

  • Profile Image
    JotForm Support

    Answered by AIDAN on May 07, 2017 at 10:46 AM

    Yes, as you asked about when you have just one form and submissions require payment, this results in a maximum of 10 submissions per month with the Free status.

    In general, the moment you receive a total of 10 payment submissions in your account, be it through a single form or several forms, your Free account reaches its payment submissions limit.

    I hope this helps. If you need further assistance please let us know. Thank you.