What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why cant i have my Paypal Pro API credentials verified

    Asked by DSTMexico on May 07, 2017 at 06:17 PM

    This is seriously starting to piss me the fuck off.  I just paid 99 fucking dollars for a monthly subscription and i cant get my fucking API credentials setup on PayPal Pro Form?????????????????????????????????

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    JotForm Support

    Answered by jonathan on May 07, 2017 at 06:47 PM

    Is this your form that have the issue? Please let us know if its not.

    I checked the form and I see the payment integration was not actually using Paypal PRO but the standard Paypal version only.


    You can review the difference between the 2 on this user guide: 



    If you have Paypal Pro account, please use the PaPal Pro tool in the Payments integration instead.

    There is no means to verify API on the Form Builder if you are only using the standard Paypal payment integration.

    Let us know if issue persist.