- RodBushAsked on May 07, 2017 at 06:56 PM
Can we see when an email from a Jotform submission bounces ? We have some recipient who claims they don't receive their copy but their email looks ok. They've checked junk/spam etc and say it's not there.
- JotForm SupportliyamAnswered on May 07, 2017 at 08:23 PM
Yes, you can check your email activity history to know the delivery status of each email sent. Please check this guide to know how: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
I also have checked your email history and found the following:
email tried to reach most likely does not exist
Note: I have now removed these emails from the bounce list.
In any case, feel free to let us know if you have questions.