No data received for the Matrix Dyanamique widget on the form

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    AgilityAssoc.Canada
    Asked on May 07, 2017 at 11:50 PM

    My form: 71245791095966 uses the widget Matrix Dynamique.

    I submitted a test and no data appeared that was entered into these boxes.

    What went wrong?

    thank you,

    Robert

     

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    Kiran
    Answered on May 08, 2017 at 02:51 AM

    I have cloned your JotForm to my account and sent a test submission. It seems to be displaying correctly with the data on the Matrix Dynamique widget without any issue. Could you try updating the widgets on the form and then send a test submission to see if that helps?

    Please get back to us if the issue still persists. We will be happy to help. 

  • Profile Image
    AgilityAssoc.Canada
    Answered on May 08, 2017 at 09:39 AM

    I had a look at the widget again and realized that the button I named "-" actually is used as a "Save and Add". I didn't want the option to allow adding another row so I think by doing what I did it didn't save the the data, at least that is my thought, I may be not understanding it very well.

    When I created an email for submissions, it generated the widget fields with only their heading names with no fields for the data?

     

    I have abandoned trying to use this widget in this form and using widget multiple text fields in cloned form 71256184595969 with more success.

    regards,

    Robert

     

  • Profile Image
    Rose
    Answered on May 08, 2017 at 10:13 AM

    Thank you for your additional information.

    I would like to test the widget on my side and I can confirm that the data entered to this widget columns are seen on notification e-mail and submisison page as you can see here. 

    You need to click "Save and Add Row" button to be registered your data. Otherwise, even you fill columns, it is not registered and the system assume it as empty. 

    Hope, this help you. If you have more questions, please do not hesitate to contact us. We would be pleased to help you for any issue you may have. 

  • Profile Image
    AgilityAssoc.Canada
    Answered on May 08, 2017 at 03:33 PM

    Hi, Yes it was what I thought. Not really what I wanted.  I was sure there was a similar widget to  this one that had an option to limit the number of rows by changing the option from a 0 (unlimted) to 1 (only one row).  That was what I wanted.

    The widget on the other form appears to do the trick. Thank you for your help. 

    regards,

    Robert

  • Profile Image
    Kiran
    Answered on May 08, 2017 at 03:52 PM

    Are you referring to the configurable list widget that allows limiting the maximum number of rows? If so, please take a look a the following guide that might help you with setting up the configurable list.

    https://www.jotform.com/help/282-How-to-Set-Up-the-Configurable-List-Widget

    If you are referring to something different, please let us know. If you can share the other form, we can take a look and provide you with necessary assistance. 

    Thank you! 

  • Profile Image
    AgilityAssoc.Canada
    Answered on May 08, 2017 at 09:05 PM

    Hi, yes this is the widget... Thank you.

    Regards,

    Robert

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    AgilityAssoc.Canada
    Answered on May 08, 2017 at 10:45 PM

    Hi, I'm using it now and trying to do some custom css with some success, and some problems.

    I just sent an email about this so I don't want to double up my response.

    Regards,

    Robert

  • Profile Image
    Kiran
    Answered on May 09, 2017 at 01:20 AM

    Did you mean to send an email to our support or open a new thread with the issue that you are experiencing with the custom CSS code on the form? Unfortunately, I am not able to find any other recent thread or email with the issue. If you have already opened a new thread on this support forum, it will be answered shortly by one of our team members. If you have not opened another thread, please open a new thread from the link below:

    https://www.jotform.com/answers/answer.php 

    Thank you!

  • Profile Image
    AgilityAssoc.Canada
    Answered on May 09, 2017 at 04:14 PM

    Hi,

    If you think another thread is required that OK by me. I answered Kiran's last post by email thinking it would appear here. Sorry.

    Here is a modified copy of that email.

     Thank you,

    Robert

    Hi,

    I’m using this widget now, the configurable list widget. for form 71245791095966 

    I’m attempting to use custom css. 

    Some of it works (in green) and having difficulty with other parts (in red) not working.

    1) Also, the “textarea”, I want to have the same background color and border as the “text” input boxes as I have done.

    2) I want to widen  col2, col3, col4 and narrow col1

    3) I want the number input field to be narrower and the input text centered.

     

    .col1,.col2, .col3, .col4

    {

    color: #307080;

    }

    input[type=text]

    {

    height: 20px;

    background-color: #FBF5CD !important;

    border :  1px #bbb inset;

    border-radius: 6px;

    }

    .input[type=number]

    {

    text-align: center !important;

    width:10px;

    }

     

    Thank you, 

    Robert

  • Profile Image
    Kiran
    Answered on May 09, 2017 at 05:32 PM

    It looks like your earlier reply to the email was not posted on the thread. However, I have now moved your other question with Configurable list widget to a separate thread and shall be addressed there shortly. Please follow the link below:

    https://www.jotform.com/answers/1140414

    Thank you!